Help with Fabric and Frame Colors: When I see the home, I will evaluate it for color combination recommendations.  I will leave these recommendations on my "We Were Here" form that will be left at your front door itemized in order of recommendation (Example #1, #2, #3 and so forth).  

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80% and 90% Fabric: On the "We Were Here" form I leave at your front door it will show what windows on the home I recommend the 80% and 90% fabric for.  Using our compass I will determine what windows I feel will warrant the 90% fabric.  

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Evaluation Samples: I will leave fabric samples in the 80% and 90% (if I recommend the 90%) in the colors I recommended on my "We Were Here" form.  If I recommend more than one frame color as options, we will leave those different framing samples as well.

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Installation Date: On the order we send you to pay and approve, it will have our soonest available installation date, which will be around two weeks from the day we measure. The order will have a process date that the order will need to be paid by to meet this as an installation date. Once the order has been paid and approved, that installation date is locked in, we will be by the home on that date to put the screens on between 9am-7pm. No one needs to be home when we come by. We do not miss installation dates. We custom hand make these screens specific and uniquely to the windows of your home using your chosen fabric and frame colors in the densities of your choosing and this manufacturing process takes us 7-10 business days. 

 

Payment:  The invoice we email you will have a secured credit card payment link within it.  You can pay through that secured credit card payment link, or you can call us and we can take the payment over the phone.  There will be a cut off date on that invoice we send  you that will say what day and time the invoice needs to be paid by in order to lock in the installation date that is on the invoice.  The next available install date will be two weeks later. This cut off is critical, as we have production (manufacturing) lead times that we have to adhere to. The cut off date is not negotiable because we have manufacturing parameters to work within.  We can tell if the invoice we send you has been viewed.  If we see that it has been viewed and that payment did not come through, I respectfully will not chase you down, that tells me you are not ready. The paperwork gets put away on our end leaving the next step up to you. The next step is that you then pay the invoice whenever you are ready.  A week later, 6 months later or two years later.  Once you make the payment, I will be notified that it has been paid and I will then reserve and lock in a new installation date for you.  I will then email you that date which will be for within two weeks from the day you made the payment. 

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Order, Invoice, Measure Deposit:  On the order (invoice) we email you, it is very detailed, it will show you what windows we measured by sides of the home, the deduction for the measure deposit, your discounts, applicable coupon offers and your 80% & 90% upgrades. The order is very detailed.

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Route: We will come by your home to get my precise build measurements here very soon (no one needs to be home for this). We try to schedule our driving time / measurements collectively within the same area (part of town).

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Window Preparations: We recommend washing your windows before we put the new solar screens up for you. If you’d like to use our recommended window washer, please click here.  For a full list of window washers we approve the work of, please click here.  The installation date that will be on the order we email you will be around two weeks from the day we measure your home, so please schedule your window washing before that date. It is not necessary to wash your windows, however it would be very convenient to do so now before the screens get put on, and if you leave your old screens laying out for us (our window washers know to do this), we will haul them off for you. 

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