Please Email your Measure Instructions to
Are you looking for Roll Shades for "All" all of your patio's openings. If not, please be very detailed with telling us which openings you are looking to get the roll shades for. Are these for the "Front" or the "Back" patio?
Be as detailed as you want, we love detailed instructions.
Pre-Qualification: Making sure that this a manual patio roller shade installation I can actually do, I will require pictures of the patio to make sure I can actually install my shades where you are wanting. If we have already been communicating by pictures, then this step is not needed. But if I have not seen a picture of the patio, I absolutely will need to see pictures before I put this as a stop on my route. I have to have places to attach my brackets to, with the pictures I can tell if that is possible or not. The attachment points have to be level. Also, I need places to tie the corners of the roller shades down to, with the pictures I can qualify that. And, I need to make sure that we are all on the same page about height requirements. Between 5-10% of all patio roller shade jobs that come before me I can not do, so I will need to see pictures of the patio before I drive over there. When you reply back with your instructions, attach the pictures.
We reply to these measure deposits with a confirmation email telling you that we received your measure deposit and what day we will for sure be by the home to measure. No one needs to be home when we come by, but we do need clear measure instructions before we can put you on the route to drive over to your home. If we do not have these measure instructions, as part of our confirmation reply, we will ask for them. If you have a gate that needs to be unlocked for us, please do so before we drive over there and if you have a sub-division entrance gate, please let us know what the guest code is for us to access the sub-division. This measure deposit pays for the trip to drive over to the property, if we cannot access the property because of a sub-division gate, then the measure deposit has been expended to pay for that trip. If you do have a gate lock and it's not unlocked for us, we can use our ladders to hop over the fence.
Help with Fabric Colors: When we see the home, we will evaluate it for color recommendations. We will leave these recommendations on the "We Were Here" form that will be left at your front door itemized by order of recommendation (Example #1, #2, #3 and so forth).
Evaluation Samples: We will leave fabric samples for all the fabric options that we recommended on our "We Were Here" form at your front door. Note: lighter colors are beautiful, but they show when they get dirty easier.
Installation Date: On the order we send you to pay and approve, it will have our soonest available installation date, which will be around two weeks from the day we measure. The order will have a process date that the order will need to be paid by to meet this as an installation date. Once the order has been paid and approved, that installation date is locked in, we will be by the home on that date to put the shades on between 9am-7pm. No one needs to be home when we come by. We do not miss installation dates. We custom hand make these roll shades specific and uniquely to your requirements using your chosen fabric color in the density of your choosing and this manufacturing process takes us 7-10 business days. If you have a locked gate, that lock will need to be open so I can freely move through the gate.
Payment: The invoice we email you will have a secured credit card payment link within it. You can pay through that secured credit card payment link, or you can call us and we can take the payment over the phone. There will be a cut off date on that invoice we send you that will say what day and time the invoice needs to be paid by in order to lock in the installation date that is on the invoice. The next available install date will be two weeks later. This cut off is critical, as we have production (manufacturing) lead times that we have to adhere to. The cut off date is not negotiable because we have manufacturing parameters to work within. We can tell if the invoice we send you has been viewed. If we see that it has been viewed and that payment did not come through, I respectfully will not chase you down, that tells me you are not ready. The paperwork gets put away on our end leaving the next step up to you. The next step is that you then pay the invoice whenever you are ready. A week later, 6 months later or two years later. Once you make the payment, I will be notified that it has been paid and I will then reserve and lock in a new installation date for you. I will then email you that date which will be for within two weeks from the day you made the payment.
Route: We will come by your home to get my precise build measurements here very soon (no one needs to be home for this). We try to schedule our driving time / measurements collectively within the same area (part of town).
Extended Installation Area: This map is of my Austin installation area. If your home is outside of my Austin installation area, please take a look at my Extended Installation Area Map to verify that your home is in an area that I do install in.
- North Austin (N of 183), Pflugerville, Round Rock, Hutto, Jollyville, Cedar Park, Leander and Georgetown
- South Austin (S of 183) East Austin, Manor, Buda, Kyle, West (Lakeway / Steiner).
We tried to make ordering residential manual Patio Roller Shades
a Simple Process.